We collect only the information required to process and ship your order: name, address, email and payment confirmation. PayPal checkout is being prepared first. Stripe card checkout is planned as the second payment option and may be added after our U.S. Stripe/Atlas structure is confirmed. Card details are never stored on our servers.
PATZCOM is preparing PayPal as the first checkout option for U.S. customers. Stripe card checkout is planned as the second payment path, with support planned for major cards such as Visa, Mastercard, and AMEX once live.
Orders ship from Korea to U.S. customers with tracking. In-stock items usually ship within 2-5 business days after payment confirmation. Oversized items such as coilovers and big brake kits may ship by freight and may require a signature.
Unused items in original packaging may be returned within 30 days of delivery. Return shipping is the buyer's responsibility unless the item is defective, damaged in transit, or mis-shipped. Please contact support before returning an item so we can confirm the correct return process.
Approved refunds are issued to the original payment method after the returned item is received and inspected. Shipping charges may be non-refundable unless the return is caused by our error.
All patzcom parts carry a 12-month manufacturing defect warranty. Damage from racing, off-road abuse, road hazards, modification, or improper installation is not covered.
For order, fitment, shipping, return, or payment questions, contact [email protected]. We normally reply within one business day.